18 capabilities, all shipped

Everything the yard needs, in one system

Laundry and car wash, the counter and the plant, the money and the complaints. Below is what the product does, grouped by who uses it.

Feature 4

One order, eight states, no guessing

The status a customer sees is the same status your staff act on. Each move is allowed only for the right role at the right stage, so an attendant cannot mark something delivered that never left the plant.

1

Placed

Customer itemises and picks pickup or drop-off.

2

Collected

Agent or courier takes the bag and scans it against the declaration.

3

Verified

Any disagreement goes back to the customer before washing starts.

4

At the plant

Re-scanned on arrival. Missing garments surface here, not at collection.

5

In production

Wash, dry, press and QC, each claimed by a named person.

6

Ready

Branch dashboard is notified and a return run is raised.

7

Out for return

Courier run to the branch or to the customer, their choice.

8

Handed over

Final scan and signature. Balance settled or explicitly waived.

For your customers

They book from the phone, and they know where their clothes are

A customer app that itemises the bag before it leaves the house, finds your nearest branch, and keeps them informed instead of making them call.

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FEATURE 1

Photograph the pile, get an itemised list

The camera drafts the list โ€” type, colour, fabric, size โ€” and the customer corrects it. Every garment becomes its own row in the batch, so a pickup can be verified item by item rather than "one bag, roughly twelve things".

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FEATURE 2

Nearest branch, pickup or drop-off

Branches are ranked by real distance from where the customer is standing, with opening hours and whether that branch collects. They pick collection at home or drop-off at the counter.

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FEATURE 4

Status they can actually follow

Placed, collected, at the plant, washing, quality-checked, out for delivery, handed over. Each change pushes a notification, so nobody rings the branch to ask.

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FEATURE 8

Back to the branch or back to them

The customer chooses where finished clothes go, and can change their mind up to the point the return run is dispatched.

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FEATURE 14

Standard or express

You set how long each takes and what each costs. The app shows both, with a real ready-by time derived from your cut-off, not a guess.

The part nobody else does

Item-level chain of custody

Lost garments are the single biggest source of disputes in this trade. Every handover is a scan, and every scan is recorded in a chain that cannot be quietly edited afterwards.

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FEATURE 3

Agent kiosk that scans in what the customer declared

Your attendant scans each garment against the customer list. If the two do not agree, the customer gets a prompt on their phone showing exactly what differs โ€” before anything is washed.

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FEATURE 5

Scanned again at the plant

The bag is re-scanned on arrival at the laundry centre. A garment that left the branch and did not arrive is visible the same hour, not at collection.

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FEATURE 6

Who touched which batch, and when

Wash, dry, press and quality check are each claimed by a named person and timestamped. When something comes back wrong you know who to ask.

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FEATURE 7

Ready means the branch is told

Finished batches surface on the branch dashboard and a courier run is raised to bring them back, grouped by destination so one trip serves several orders.

For your team

Four apps, one for each job on the floor

The counter, the wash floor, the courier and the back office each get a tool that fits what they actually do, instead of one app that fits nobody.

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FEATURE 9

Courier app with real runs

Stops in order, navigation to each, and proof of handover captured at the door. A courier cannot close a stop that has an unpaid balance unless you allow it.

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FEATURE 12

Point of sale at the counter and the plant

Walk-in orders, cash and mobile money, shift open and close with a counted drawer. Variance is reported, not absorbed.

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FEATURE 11

Owner portal

Prices per item and per branch, turnaround rules, subscription tiers, staff and their roles, and the numbers across every site.

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FEATURE 13

Claims and complaints, worked to a conclusion

A lost or damaged item becomes a case with a thread, linked to the batch and the custody trail. Resolve it as a credit note, a refund or a rewash โ€” and the outcome is recorded against the order.

Getting paid

Subscriptions and pay-as-you-go, both

Card and mobile money through Paystack, a wallet for credit notes, and recurring plans that renew against a saved authorisation.

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FEATURE 10

Silver, Gold and Platinum

Set an allowance, an overage rate, a discount, free pickups and queue priority for each tier. Or sell nothing but pay-as-you-go; both run side by side.

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FEATURE 18

The same for car wash

Wash plans with a monthly allowance and priority bays, or a single wash paid on the day.

The other half of the yard

A full car wash product, not an afterthought

Most washing bays adding laundry already run the wash. It is managed here properly, with capacity that reflects the bays you actually have.

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FEATURE 15

Vehicles, services and prices by size

Customers save their vehicles. A wash is priced by the size of the car, from a motorcycle to a truck, per service.

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FEATURE 16

Reservations your front office confirms

A slot request is checked against real bays and real staff, then confirmed or declined with a reason. A bay that cannot fit an SUV will not be offered one.

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FEATURE 17

Home service

The wash comes to the customer, with a travel fee you set, booked through the same flow.

What it does not do

The limits, stated up front

You will find these out in week one anyway. Better you hear them from us now.

It cannot recognise a specific garment from a photo

Vision drafts the list and records condition. Identity comes from the tag. Any product claiming otherwise is guessing at collection time.

Tags are QR, not RFID, today

You print them on ordinary label stock. The code is stored independently of the format, so moving to RFID later does not mean re-tagging your history.

Offline is limited

The apps need a connection to scan and to move an order along. They hold your session and recent screens, but a branch with no data for an hour will be writing in a book for that hour.

See it with your own prices

Sign up, change three prices, and take a walk-in order at the counter. That is the fastest way to know whether this fits your yard.

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